iMikeT
Sep 19, 04:28 AM
I sure hope that the MacBook (regular) line is update at next week's conference. That way, the MacBook my girlfriend just bought can get a Core 2 Duo update.
mwswami
Jul 22, 01:12 PM
Well, people here have mentioned it. I haven't seen any sources for these claims, however.
Here it is straight from the horse's mouth.
Coming Sooner Than You Think: Intel Next-Generation Enterprise Platforms (http://www.intel.com/pressroom/archive/releases/20060307corp_a.htm)
INTEL DEVELOPER FORUM, San Francisco, March 7, 2006 � Pat Gelsinger, Intel senior vice president ...
"Further reinforcing Intel�s near�term portfolio of leading multicore products, Gelsinger also gave developers their first public view of a running quad�core processor, codenamed Clovertown, for dual�processor servers. Clovertown is socket�compatible with the Bensley platform and is slated to ship in early 2007. It will deliver increased processing capacity and is well�suited for multi�threaded applications, such as those used in databases, financial services and supply�chain management. Additionally, the company also plans to ship a quad�core processor �� codenamed Kentsfield �� for high�end desktop PCs in early 2007."
Here it is straight from the horse's mouth.
Coming Sooner Than You Think: Intel Next-Generation Enterprise Platforms (http://www.intel.com/pressroom/archive/releases/20060307corp_a.htm)
INTEL DEVELOPER FORUM, San Francisco, March 7, 2006 � Pat Gelsinger, Intel senior vice president ...
"Further reinforcing Intel�s near�term portfolio of leading multicore products, Gelsinger also gave developers their first public view of a running quad�core processor, codenamed Clovertown, for dual�processor servers. Clovertown is socket�compatible with the Bensley platform and is slated to ship in early 2007. It will deliver increased processing capacity and is well�suited for multi�threaded applications, such as those used in databases, financial services and supply�chain management. Additionally, the company also plans to ship a quad�core processor �� codenamed Kentsfield �� for high�end desktop PCs in early 2007."
shawnce
Jul 27, 04:19 PM
This may be a bit of a disappointment, but I think that Merom is still in the "past:" merom is not a 64-bit chip. None of these Core 2's are. They just have EM64T (http://en.wikipedia.org/wiki/EM64T), which allows them to address more than 4 GB of memory directly. These are not true 64-bit processors like the G5--that is, the Core 2 Duo won't work with 64-bit applications.
You are incorrect. The Core 2 family of processors are 64 bit processors.... they support 64 bit integer math, they support load/store using 64 bit virtual addresses (also at least 40 bit of physical), sport 64 bit wide register file, they support the larger register set enabled by EM64T, etc.
They are 64 bit just like the G5 (PPC 970/FX/MP) is 64 bit (granted 64 bit support on PowerPC chips is a little more transparent).
The Itanium is a completely different type of ISA of which 64 bit support is only one feature.
You are incorrect. The Core 2 family of processors are 64 bit processors.... they support 64 bit integer math, they support load/store using 64 bit virtual addresses (also at least 40 bit of physical), sport 64 bit wide register file, they support the larger register set enabled by EM64T, etc.
They are 64 bit just like the G5 (PPC 970/FX/MP) is 64 bit (granted 64 bit support on PowerPC chips is a little more transparent).
The Itanium is a completely different type of ISA of which 64 bit support is only one feature.
samcraig
Apr 27, 11:19 AM
News on slashdot.org:
77 Million Accounts Stolen From Playstation Network.
Earth will not stop turning, but I think this is just slightly, slightly worse than a file that shows where you haven't exactly been at some point in the past if someone steals your iPhone.
See title of the thread: "Apple addresses controversy". There is and there never was a problem, but the idiocracy forced Apple to act to end the controversy. Right now, who do you think should worry more, iPhone owners or PS3 owners?
Both are issues. Both are being addressed. Why must someone (you) throw one company under the bus in favor of supporting another. Both had/have issues and both are responding.
77 Million Accounts Stolen From Playstation Network.
Earth will not stop turning, but I think this is just slightly, slightly worse than a file that shows where you haven't exactly been at some point in the past if someone steals your iPhone.
See title of the thread: "Apple addresses controversy". There is and there never was a problem, but the idiocracy forced Apple to act to end the controversy. Right now, who do you think should worry more, iPhone owners or PS3 owners?
Both are issues. Both are being addressed. Why must someone (you) throw one company under the bus in favor of supporting another. Both had/have issues and both are responding.
ECUpirate44
Apr 11, 11:27 AM
Makes my recent iPhone 4 purchase look like a good decision. Sorry for those who are waiting for the 5 :o
Blue Fox
Apr 25, 01:35 PM
Only Apple? The Android system does the same thing, AND sends the information off to Google. The iPhone/iPad just logs the data to a file. Seems a bit unfair to me, but we'll see.
p0intblank
Sep 19, 08:05 AM
I can see this happening. The MacBook will now be available in five colors! ;)
faroZ06
Apr 8, 12:52 AM
This.
I went to buy a Time Capsule 1TB from these goons one day and noticed the pricing. I pulled up Apple.com's pricing of the TC and asked the "mac specialist" WHY they are charging a $34.99 premium over Apple themselves. He instantly said "no problem, we'll price match." I told him I'd buy it now for instant gratification, and then order from Amazon for $285 w/no tax and free Prime shipping.
Then I'd return the overpriced "pricematched" one back to best buy. He said I can't do that.
I did it 48 hrs later.
I hate that place. If they just had the MSRP Apple price on the shelf without me having to catch them trying to make an extra few bucks, I would have bought it and walked out happy.
That stunt **** me off and I hope they had to resell it as an open box.
I hate Best Buy.
Yeah, get Apple stuff from Apple. However, Best Buy is good for getting video games. I used to get all of my GameCube games (before the Wii came out) from Best Buy for cheap.
Now I don't have much to buy from there since they stopped selling old games, and I have a GameCube and XBOX so they don't support me :(
Sorry, the Wiimote sucks too much, the PS3 is a ripoff with barely any good games and Bluray, and the XBOX360 is MS hardware which runs horribly and always breaks.
I went to buy a Time Capsule 1TB from these goons one day and noticed the pricing. I pulled up Apple.com's pricing of the TC and asked the "mac specialist" WHY they are charging a $34.99 premium over Apple themselves. He instantly said "no problem, we'll price match." I told him I'd buy it now for instant gratification, and then order from Amazon for $285 w/no tax and free Prime shipping.
Then I'd return the overpriced "pricematched" one back to best buy. He said I can't do that.
I did it 48 hrs later.
I hate that place. If they just had the MSRP Apple price on the shelf without me having to catch them trying to make an extra few bucks, I would have bought it and walked out happy.
That stunt **** me off and I hope they had to resell it as an open box.
I hate Best Buy.
Yeah, get Apple stuff from Apple. However, Best Buy is good for getting video games. I used to get all of my GameCube games (before the Wii came out) from Best Buy for cheap.
Now I don't have much to buy from there since they stopped selling old games, and I have a GameCube and XBOX so they don't support me :(
Sorry, the Wiimote sucks too much, the PS3 is a ripoff with barely any good games and Bluray, and the XBOX360 is MS hardware which runs horribly and always breaks.
pkson
Apr 19, 11:37 PM
lol... thanks! Dunno how I missed that.
--
Silly thought for the evening: Apple should be glad that Samsung is copying their old 3GS instead of the new iPhone 4.
After all, only one company at a time should be paying style homage to old Leicas, right?
I remember Steve mentioning that at the iP4 keynote. ... (I'm not sure if you were being sarcastic, or just mentioning something that popped up in your mind.. whatever it is, I'll just take it at face value..) Yeah, I don't think Samsung can do something like that yet.. They haven't done much work with aluminum.. Plus, I doubt they'll even remotely copy anything by Apple in the future.
--
Silly thought for the evening: Apple should be glad that Samsung is copying their old 3GS instead of the new iPhone 4.
After all, only one company at a time should be paying style homage to old Leicas, right?
I remember Steve mentioning that at the iP4 keynote. ... (I'm not sure if you were being sarcastic, or just mentioning something that popped up in your mind.. whatever it is, I'll just take it at face value..) Yeah, I don't think Samsung can do something like that yet.. They haven't done much work with aluminum.. Plus, I doubt they'll even remotely copy anything by Apple in the future.
xxBURT0Nxx
Apr 6, 11:16 AM
I am shocked that anyone finds this as a positive.
So you all want a drop from 1.86/2.13 to 1.4GHz CPUs in your 13" MBA? That is a 30% drop.
Then you want another drop of approaching 50% in graphics performance? Remember these IGPs clock in much lower than the STD voltage SB used in 13" MBP.
I find this completely backwards from Apple's current position on both CPU and graphics, and I don't think anyone would end up with a faster or better 13" MBA than the current generation. Apple would certainly have to bring back the backlit keyboard and introduce Thunderbolt to sucker anyone into buying such inferior junk! I would recommend people buy the current generation on clearance rather than lose performance everywhere like this. If this is the chip Apple uses in the 13" MBA, prepare for a big drop in capabilities!
I am still in shock anyone finds this a positive? Have you all read the clock speed? The facts about the chip and IGP in ultra low voltage variants?
clock speed is not everything... a 1.4ghz sb processor will kill anything you are doing with a 2.4ghz c2d. There are many other factors in a processor than just clock speed so i wouldn't be worried. There is no doubt that the sb will be a much faster processor than the ancient c2d.
Also, I would say 50% less graphics is a bit of a stretch. Haven't personally ran any benchmarks but was reading a thread the other day and in the benchmarks and graphics they were showing that the 320m averages about 5-10 extra fps over the 3000.
here is a thread you can look at and compare for yourself.
http://forums.macrumors.com/showthread.php?t=1103257
Sure the integrated graphics are going to be slightly worse, but at least you will have a nice new processor. Can't always have your cake and eat it too, especially in an ultraportable.
When the mba was refreshed everyone was complaining about the outdated processor, now rumors of a processor upgrade and people bitch about the integrated graphics. Guess you can't please everyone but jesus, sometimes it just seems like people find anything they can to complain about.
Here's a simple solution for all of you, if you want the "slightly" better graphics go buy a macbook air right now, it's not like apple has stopped selling them. If you'd rather have a sandy bridge processor, wait it out. Seems simple but i guess that's just me?!?!?!:eek:
So you all want a drop from 1.86/2.13 to 1.4GHz CPUs in your 13" MBA? That is a 30% drop.
Then you want another drop of approaching 50% in graphics performance? Remember these IGPs clock in much lower than the STD voltage SB used in 13" MBP.
I find this completely backwards from Apple's current position on both CPU and graphics, and I don't think anyone would end up with a faster or better 13" MBA than the current generation. Apple would certainly have to bring back the backlit keyboard and introduce Thunderbolt to sucker anyone into buying such inferior junk! I would recommend people buy the current generation on clearance rather than lose performance everywhere like this. If this is the chip Apple uses in the 13" MBA, prepare for a big drop in capabilities!
I am still in shock anyone finds this a positive? Have you all read the clock speed? The facts about the chip and IGP in ultra low voltage variants?
clock speed is not everything... a 1.4ghz sb processor will kill anything you are doing with a 2.4ghz c2d. There are many other factors in a processor than just clock speed so i wouldn't be worried. There is no doubt that the sb will be a much faster processor than the ancient c2d.
Also, I would say 50% less graphics is a bit of a stretch. Haven't personally ran any benchmarks but was reading a thread the other day and in the benchmarks and graphics they were showing that the 320m averages about 5-10 extra fps over the 3000.
here is a thread you can look at and compare for yourself.
http://forums.macrumors.com/showthread.php?t=1103257
Sure the integrated graphics are going to be slightly worse, but at least you will have a nice new processor. Can't always have your cake and eat it too, especially in an ultraportable.
When the mba was refreshed everyone was complaining about the outdated processor, now rumors of a processor upgrade and people bitch about the integrated graphics. Guess you can't please everyone but jesus, sometimes it just seems like people find anything they can to complain about.
Here's a simple solution for all of you, if you want the "slightly" better graphics go buy a macbook air right now, it's not like apple has stopped selling them. If you'd rather have a sandy bridge processor, wait it out. Seems simple but i guess that's just me?!?!?!:eek:
radiohead14
Apr 19, 03:46 PM
honestly i don't understand Company Obsession.
Its fine to love gadgets, regardless of company, but to be blindly following a multinational corporation whose only motivation is $$$ for its shareholders, its kinda retarded.
EVERYONE. BE A GADGET FAN. DON'T OBSESS OVER A COMPANY.
AMEN! ...ahem.. I mean +1 :D
side note: it's silly that I have to state that I own a bunch of Apple computers/devices when I criticize Apple.. or else I'm in danger of being called a "troll".. I think that those who call others "trolls" are either immature, or have nothing to really add to the discussion.
Its fine to love gadgets, regardless of company, but to be blindly following a multinational corporation whose only motivation is $$$ for its shareholders, its kinda retarded.
EVERYONE. BE A GADGET FAN. DON'T OBSESS OVER A COMPANY.
AMEN! ...ahem.. I mean +1 :D
side note: it's silly that I have to state that I own a bunch of Apple computers/devices when I criticize Apple.. or else I'm in danger of being called a "troll".. I think that those who call others "trolls" are either immature, or have nothing to really add to the discussion.
lgutie20
Mar 22, 02:04 PM
The trick with Apple is to innovate in aspects that no one else is considering. Example: "we need smart covers because protecting your tablet is a must and should be easy." Thus far this is an APPLE ONLY thing and it works like a charm.
There are other things they could do.
If Apple really wants to completely stand out (even with the crippled aspect that they don't support Flash) they really need to push for Thunderbolt on iOS devices.
It would sync data faster.
It would charge devices faster.
I know there is a lot of groundwork to be done first. All Apple computers should have the Thunderbolt I/O in order for the iOS devices to even consider Thunderbolt.
Time is not a luxury Apple has right now. They need to move faster than ever.
There are other things they could do.
If Apple really wants to completely stand out (even with the crippled aspect that they don't support Flash) they really need to push for Thunderbolt on iOS devices.
It would sync data faster.
It would charge devices faster.
I know there is a lot of groundwork to be done first. All Apple computers should have the Thunderbolt I/O in order for the iOS devices to even consider Thunderbolt.
Time is not a luxury Apple has right now. They need to move faster than ever.
NJRonbo
Jun 14, 06:27 PM
I hate Radio Shack.
Salesman have their heads up their butts
or corporate does not know what to tell them.
The 4th store I called said if you have a PIN
you are guaranteed a phone.
Salesman have their heads up their butts
or corporate does not know what to tell them.
The 4th store I called said if you have a PIN
you are guaranteed a phone.
Lord Blackadder
Mar 22, 01:02 AM
I agree. The Democrats will, of course, push Obama for a second-term and thus our opposition candidates are all GOP, none of whom are serious contenders for improving our present situation.
Obama is far from perfect. But all of the known GOP contenders (Huckabee, Palin, Bachmann, Romney, Paul etc etc) are completely unacceptable.
If I read the Obama administration correctly, the US involvement will be very limited and while "advisors" are certainly on the ground
At this stage I doubt we have any boots on the ground. Communication with the opposition leadership is still patchy but they have made it clear they do not want foreign soldiers in-country. It will be best if the situation can be resolved without further foreign military intervention.
Obama is far from perfect. But all of the known GOP contenders (Huckabee, Palin, Bachmann, Romney, Paul etc etc) are completely unacceptable.
If I read the Obama administration correctly, the US involvement will be very limited and while "advisors" are certainly on the ground
At this stage I doubt we have any boots on the ground. Communication with the opposition leadership is still patchy but they have made it clear they do not want foreign soldiers in-country. It will be best if the situation can be resolved without further foreign military intervention.
Dr.Gargoyle
Aug 11, 02:21 PM
Now in Europe I know it is different and that GSM is the standard.
It is more like 81% of the world market.
It is more like 81% of the world market.
spazzcat
Mar 22, 01:44 PM
Lol. So many kid Apple fanboys.
iOS is clearly outdated if compared to Honeycomb and QNX.
The iPad 2 is nice, but it needs more RAM. Multitasking is just terrible with few RAM and bad OS processes handling.
Multitasking in iOS is sometimes a joke, specially if you're web browsing and using some chat app (like IM+, BeeJive etc.).
I'm glad that RIM and Samsung come with those prices.
Next months will be crucial for me to decide the successor of my iPad 1.
I played with Honeycomb over the weekend on tablet, it's toy....
iOS is clearly outdated if compared to Honeycomb and QNX.
The iPad 2 is nice, but it needs more RAM. Multitasking is just terrible with few RAM and bad OS processes handling.
Multitasking in iOS is sometimes a joke, specially if you're web browsing and using some chat app (like IM+, BeeJive etc.).
I'm glad that RIM and Samsung come with those prices.
Next months will be crucial for me to decide the successor of my iPad 1.
I played with Honeycomb over the weekend on tablet, it's toy....
bibbz
Jun 11, 08:25 AM
Well that is pretty dumb of them to do that. Makes no difference whether the store does it or you send it in. You would think they would want you to take it into a store so an employee can see the product and make their judgement.
Thats exactly it, we judge them honestly bc we can get in trouble if we say its a pristine condition phone to get you more money then send it in and its old and busted...
I'm on a conf call and just got word about the early openings. As soon as i get to work in a minute ill post all the info i have. :)
Thats exactly it, we judge them honestly bc we can get in trouble if we say its a pristine condition phone to get you more money then send it in and its old and busted...
I'm on a conf call and just got word about the early openings. As soon as i get to work in a minute ill post all the info i have. :)
yayitsezekiel
Apr 27, 12:45 PM
I think all birthers need to listen to this, because you're OBVIOUSLY "correct" http://www.glennbeck.com/content/videos/?uri=channels/451373/1315781
on a serious note, why are you getting your pants in a wad over a man's birth certificate? Please note, I AM a conservative. But the man is already in office, i think republicans need to focus on more realistic issues such as spending, governmental policy, and national security (southern border anyone?), etc.
oh no the BOX ISN'T CHECKED ALL OF THE WAY! IT'S OBVIOUSLY PHOTOSHOP!!!
get real.
on a serious note, why are you getting your pants in a wad over a man's birth certificate? Please note, I AM a conservative. But the man is already in office, i think republicans need to focus on more realistic issues such as spending, governmental policy, and national security (southern border anyone?), etc.
oh no the BOX ISN'T CHECKED ALL OF THE WAY! IT'S OBVIOUSLY PHOTOSHOP!!!
get real.
Mr. Anderson
Sep 13, 11:05 AM
meaning that unless you have a way of really stressing 8 cores, you may be better off with 4 faster cores in your Mac Pro
drool - i'll take 8 cores for my 3D rendering :D
I think I'll be selling my quad G5 next year for a 8 core Mac Pro.
D
drool - i'll take 8 cores for my 3D rendering :D
I think I'll be selling my quad G5 next year for a 8 core Mac Pro.
D
ccrandall77
Aug 11, 03:11 PM
The market for unlocked phones in the USA is still very small. Providers will generally not unlock them, and there aren't shops on the street who will unlock phones as there are here in Europe.
T-Mobile will unlock a phone if you've been with them for 3mos. In fact, I've had them unlock 2 phones for me in the first 2 mos I was with them and my friend who still has T-Mobile has had many phones unlocked by T-Mobile.
Cingular, on the otherhand, gave me crap about how unlocking the phone made their network insecure and other BS. They completely refuse to unlock any of their phones.
T-Mobile will unlock a phone if you've been with them for 3mos. In fact, I've had them unlock 2 phones for me in the first 2 mos I was with them and my friend who still has T-Mobile has had many phones unlocked by T-Mobile.
Cingular, on the otherhand, gave me crap about how unlocking the phone made their network insecure and other BS. They completely refuse to unlock any of their phones.
clevin
Aug 7, 05:37 PM
can't believe only 8 people voted for 64bit, its the most profound change here.... all others you can achieve with some 3rd party softwares.
W. Ademczyk
Aug 27, 09:41 PM
IMO, I believe the new enclosure will basically add easier access to swappable HDD's like the MB. It doesn't seem appropriate for a lower end model computer to have a feature the professional level model should have. That's why you pay the big $. I think the enclosure will remain the same, but we'll see an update that will allow users to change out their hard drives if they choose.
Exactly, allowing the user to swap out components is definately a direction that Apple is taking, which is something that helps them stay competitive in the pc world. The Macbook, as we all know, utilizes a design that makes it easy to swap out ram and HDDs; and the Mac Pro is configured with snazzy slide-out trays so that virtually every piece of hardware can be swapped out easily. This is a feature that the new MBP case design had better incorporate.
In regard to the Ipod incentive, if Intel shipped Merom to manufacturers at the end of July, will announce it's release to the public on the 28th, and Apple's own shipment of Merom toting computers comes in on the 5th, I have a hard time understanding why they would wait 2-3 weeks to put these computers in the hands of the public when Dell, HP, and Lenovo will be updating their websites the second that the announcement is made. As far as I can tell, there were two reasons Apple started giving away free Nanos to college kids. First, they needed to clean out the inventory for the next Ipod line; and second, the back to school rush is the best time to increase the market share since college students probably make up the highest percentage of win to mac switchers. Since Merom reportedly costs Apple the same amount as Yonah, and MBP sales have been a little lackluster, it would make next to no sense for Apple to drop the Ipod rebate. We have to remember that the only reason Macintels were released with Yonah in the first place is that Apple wasn't able to pressure Intel into giving them Merom early(thus explaining the drop from 64bit processing to 32bit and then back up again 7 months later). If Apple wouldn't have released the Intel line when it did, they would have been stuck with a stale product line and, missing out on the back to school rush, wouldn't be enjoying their doubled market share.
I think it's fair to conclude that the 16th was chosen as the date for the Nano rebate not because the Merom will appear after that time, but because most back to school shopping will be done by then. It is in Apple's best interest to try to catch the tail end of the college shopping season with the MBP.
Exactly, allowing the user to swap out components is definately a direction that Apple is taking, which is something that helps them stay competitive in the pc world. The Macbook, as we all know, utilizes a design that makes it easy to swap out ram and HDDs; and the Mac Pro is configured with snazzy slide-out trays so that virtually every piece of hardware can be swapped out easily. This is a feature that the new MBP case design had better incorporate.
In regard to the Ipod incentive, if Intel shipped Merom to manufacturers at the end of July, will announce it's release to the public on the 28th, and Apple's own shipment of Merom toting computers comes in on the 5th, I have a hard time understanding why they would wait 2-3 weeks to put these computers in the hands of the public when Dell, HP, and Lenovo will be updating their websites the second that the announcement is made. As far as I can tell, there were two reasons Apple started giving away free Nanos to college kids. First, they needed to clean out the inventory for the next Ipod line; and second, the back to school rush is the best time to increase the market share since college students probably make up the highest percentage of win to mac switchers. Since Merom reportedly costs Apple the same amount as Yonah, and MBP sales have been a little lackluster, it would make next to no sense for Apple to drop the Ipod rebate. We have to remember that the only reason Macintels were released with Yonah in the first place is that Apple wasn't able to pressure Intel into giving them Merom early(thus explaining the drop from 64bit processing to 32bit and then back up again 7 months later). If Apple wouldn't have released the Intel line when it did, they would have been stuck with a stale product line and, missing out on the back to school rush, wouldn't be enjoying their doubled market share.
I think it's fair to conclude that the 16th was chosen as the date for the Nano rebate not because the Merom will appear after that time, but because most back to school shopping will be done by then. It is in Apple's best interest to try to catch the tail end of the college shopping season with the MBP.
skippy-fluff
Aug 25, 05:06 PM
The battery recall validator also rejected my battery, which is clearly in the range advertised on the web site. When I called the support lines yesterday, they didn't even try to take the call. Today I got through, and I got told by "Rachel" that there were a small number of batteries in the ranges that were manufactured by someone other than Sony. She couldn't tell me who, and when I asked for further information, she escalated the call.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
jmsait19
Aug 26, 05:39 PM
This is interesting, BUT, from what I know, Intel announced the desktop (Conroe) Core 2 Duo proccessor on July 27, and as far as I know, no Conroe systems are shipping right now, almost a month later.
Dell has announced some Conroe systems that you can order, but as far as I know they aren't readily shipping yet.
that's because conroe wouldn't have been an upgrade compared to what apple already had out (maybe the imac, but merom waiting for merom would keep it cooler inside). The only thing left to change at that point was the PowerMac and they put Woodcrest in it and that one IS shipping.
Dell has announced some Conroe systems that you can order, but as far as I know they aren't readily shipping yet.
that's because conroe wouldn't have been an upgrade compared to what apple already had out (maybe the imac, but merom waiting for merom would keep it cooler inside). The only thing left to change at that point was the PowerMac and they put Woodcrest in it and that one IS shipping.
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